Terms & Conditions

1. Acceptance of Terms

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player", "User", "you") and jili44 ("jili44", "we", "us", "our"), the operator of the online gaming platform accessible at jili44.asia. By creating an account, making a deposit, or participating in any game or promotional activity offered through jili44, you acknowledge that you have read these Terms in full and agree to be bound by them.

These Terms apply to all products and services offered through the jili44 platform, including but not limited to: slot games, live casino table games, sports betting, jackpot games, promotional bonuses, VIP programmes, and any customer support interactions.

2. Eligibility

To register and maintain an active account with jili44, you must satisfy all of the following eligibility criteria:

• You must be at least 21 years of age. jili44 strictly prohibits underage gambling. Any account found to be operated by or on behalf of a person under 21 will be permanently suspended and all associated balances forfeited.
• You must be a natural person acting on your own behalf. Corporate entities, trusts, and automated entities are not eligible to hold player accounts.
• You must not be residing in or accessing the platform from a jurisdiction where online gaming is prohibited by applicable law. It is the Player's sole responsibility to determine whether their participation is lawful in their jurisdiction.
• You must not be a self-excluded individual or a person subject to a voluntary or mandatory gaming restriction under any applicable programme or authority.
• You must not be an employee, contractor, director, or close family member of a jili44 employee in a role that could give access to non-public information about the platform's operations.

3. Account Registration and Security

Each individual is permitted to hold only one (1) jili44 account. Multiple accounts held by the same individual — whether under the same or different identities, email addresses, device identifiers, or payment methods — are prohibited. jili44 reserves the right to close duplicate accounts and confiscate any balances or winnings associated with them.

When registering, you must provide accurate, current, and complete information. You are responsible for maintaining the accuracy of your account information throughout the life of your account. Providing false, misleading, or fraudulent information during registration is a breach of these Terms.

You are solely responsible for maintaining the confidentiality of your login credentials, including your password and any two-factor authentication codes. jili44 is not liable for any loss or damage arising from your failure to keep your credentials secure. You must notify jili44 immediately if you suspect unauthorised access to your account.

4. Deposits, Withdrawals, and Payments

All transactions on the jili44 platform are conducted in Malaysian Ringgit (MYR). Supported deposit methods include Touch 'n Go eWallet, Boost, DuitNow, FPX, and direct bank transfer to major Malaysian banks including Maybank, CIMB, Public Bank, and Hong Leong Bank. jili44 does not accept cash deposits, cryptocurrency, or third-party payment processors not listed in the platform's payment section.

Deposits are credited to your jili44 balance upon confirmed receipt and clearance from the relevant payment processor. jili44 is not responsible for delays caused by third-party payment systems.

Withdrawals will only be processed to payment methods that have been verified as belonging to the account holder. jili44 does not process withdrawals to third-party accounts. The minimum withdrawal amount is RM50 unless otherwise stated in promotional terms. jili44 reserves the right to request additional identity verification documents before processing any withdrawal, regardless of whether KYC was previously completed.

All funds in your jili44 account must not derive from criminal activity. By depositing, you warrant that the funds are lawfully obtained. jili44 operates anti-money-laundering (AML) procedures and will report suspicious transactions to applicable authorities as required by law.

5. Bonuses and Promotional Terms

Bonuses, free spins, cashback offers, and promotional credits offered by jili44 are subject to specific wagering requirements, time limits, game restrictions, and maximum withdrawal caps detailed in the relevant promotion terms. General bonus conditions include:

• Bonuses may only be claimed once per player, per household, per IP address, and per payment method unless stated otherwise.
• Wagering requirements must be fulfilled before any bonus-derived winnings can be withdrawn.
• jili44 reserves the right to void bonus credits and associated winnings if it determines, in its reasonable discretion, that a bonus has been claimed in breach of its terms or in conjunction with prohibited activities.
• Bonuses cannot be transferred between accounts or exchanged for cash directly.
• jili44 reserves the right to modify, suspend, or withdraw any promotion at any time without prior notice.

6. Prohibited Activities

The following activities are strictly prohibited on the jili44 platform. Engaging in any of the following may result in immediate account suspension, permanent ban, and forfeiture of balances without recourse:

• Use of software bots, automated betting tools, AI-assisted play tools, or any other automated system to interact with jili44 games or the platform;
• Collusion with other players, including coordinating bets in live dealer or multiplayer games to gain an unfair advantage;
• Exploitation of software errors, glitches, or misconfigured game settings to generate winnings that would not arise under normal operation;
• Bonus abuse, including but not limited to: creating multiple accounts to claim bonuses, using low-risk or zero-risk betting strategies solely to meet wagering requirements, or structured play designed to extract bonus value without genuine engagement;
• Money laundering, fraud, identity theft, or any other criminal activity conducted through the jili44 platform;
• Sharing, selling, or transferring your jili44 account to another person.

7. Game Rules and Fairness

All games on the jili44 platform operate on independently certified Random Number Generators (RNGs) that produce genuinely random outcomes independent of any previous result, player identity, or account balance. Return-to-player (RTP) percentages are published in each game's information panel.

In the event of a dispute regarding a game outcome, jili44's records shall constitute the authoritative record of the transaction. In the case of a software malfunction or technical error that affects a game outcome, jili44 reserves the right to void the affected round and return the wager amount to the Player's account. No compensation beyond the returned wager will be provided for system malfunctions.

8. Intellectual Property

All content on the jili44 platform — including but not limited to software, game content, graphics, logos, trade names, text, audio, video, and the overall look and feel of the platform — is the exclusive property of jili44 or its licensed content providers and is protected by applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable licence to access and use the platform solely for personal entertainment purposes. Any reproduction, distribution, modification, or commercial exploitation of jili44 content without express written consent is strictly prohibited.

9. Limitation of Liability

To the maximum extent permitted by applicable law, jili44 shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the platform, including without limitation: loss of profits, loss of data, loss of goodwill, or service interruption. jili44's total aggregate liability for any claim arising from your use of the platform shall not exceed the total deposits made by you to your jili44 account in the thirty (30) days preceding the event giving rise to the claim.

jili44 does not guarantee uninterrupted or error-free access to the platform. Scheduled maintenance, force majeure events, third-party network failures, and other factors outside jili44's reasonable control may affect platform availability.

10. Privacy and Data Protection

jili44 collects, processes, and stores personal data in accordance with its Privacy Policy, which is incorporated by reference into these Terms. By using the jili44 platform, you consent to the collection and use of your data as described in the Privacy Policy. jili44 will not sell your personal data to third parties. Data may be shared with payment processors, identity verification providers, and regulatory authorities as required.

11. Responsible Gaming

jili44 is committed to providing a safe and responsible gaming environment. All players are reminded that gambling is intended as a form of entertainment and should not be relied upon as a source of income. jili44 provides the following responsible gaming tools, accessible directly from account settings:

• Deposit Limits: Set daily, weekly, or monthly deposit caps;
• Session Time Reminders: Receive alerts after specified periods of continuous play;
• Cooling-Off Periods: Temporarily suspend access to your account for a defined period;
• Self-Exclusion: Permanently or indefinitely exclude yourself from the jili44 platform.

12. Account Suspension and Termination

jili44 reserves the right to suspend, restrict, or permanently close any account at its sole discretion, with or without notice, for any reason including but not limited to: breach of these Terms, suspected fraudulent activity, failure to complete identity verification, inactivity exceeding 12 consecutive months, or regulatory obligation. Upon termination, any pending withdrawals for amounts legitimately owed to the Player will be processed, subject to completed KYC verification. Bonuses and promotional credits are forfeit upon termination.

13. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws applicable under jili44's international gaming licence. In the event of a dispute, you agree to first contact jili44 customer support to seek an amicable resolution. jili44 operates a formal complaints procedure; unresolved complaints may be escalated to the licensing authority's dispute resolution process as outlined in jili44's licence conditions. You and jili44 agree that all disputes shall be resolved through binding arbitration on an individual basis rather than through class action proceedings.

14. Amendments to Terms

jili44 reserves the right to amend these Terms at any time. Material changes will be communicated to registered Players via the email address on file and/or via a prominent notice on the jili44 platform. Continued use of the platform following notification of amended Terms constitutes acceptance of the revised Terms. Players who do not accept amended Terms must cease use of the platform and may request account closure.

15. Contact Information

For questions, complaints, or enquiries relating to these Terms & Conditions, please contact the jili44 support team via live chat on the platform or by email. The jili44 support team is available 24 hours a day, 7 days a week.

Email: [email protected]

Please do not submit sensitive personal data such as passwords or full payment card numbers via email.